Regulations of gymhub.pro online store
Below you will find the terms and conditions of the gymhub.pro online store, which includes information on, among other
things.
how to place an order and conclude a sales agreement, forms of delivery and payment available in the store,
the procedure for withdrawal from the contract, or the complaint procedure.
The store belongs to:
HNG Global Ltd
Company No. 14260448
590 Kingston Road
London
SW20 8DN
You can contact us at any time by sending an email to info@gymhub.pro
Greetings and wish you a successful shopping experience
The team of gymhub.pro online store
1 Definitions
For the purposes of these terms and conditions, the following meanings of the following terms are adopted:
- Buyer – a natural person, a legal person or a crippled legal person,
- Consumer – a natural person, entering into a sales contract with the Seller not related to
directly related to his/her business or professional activity, - Regulations
- Store – online store operating at https://gymhub.pro ,
- Vendor – gymhub.pro
2. Preliminary provisions
- Through the Store, the Seller conducts retail sales, while providing to Buyers
services by electronic means. Through the Store, Buyers can purchase products displayed
on the pages of the Store. - Regulations define the terms and conditions of use of the Store, as well as the rights and obligations of the
Seller and Buyers. - To use the Store, including, in particular, to make a purchase in the Store, it is not necessary to meet any
specific technical conditions by the Buyer’s computer or other device. Sufficient are:- access to the Internet,
- standard operating system,
- standard web browser,
- having an active e-mail address.
- A buyer may not make a purchase in the Store anonymously or under a pseudonym.
- It is prohibited during the use of the Store to provide unlawful content, in particular
by sending such content via forms available in the Store. - All product prices shown on the Store pages are gross prices.
3. Services provided electronically
- Through the Store, the Seller provides electronic services to the Buyer.
- The primary service provided electronically to the Buyer by the Seller is to enable the Buyer to
Buyer to place an order in the Store. Placing an order is possible without creating an account
in the Store. - If the Buyer decides to create an account in the Store, the Seller also provides the Buyer with an
service by electronic means consisting in the creation and maintenance of an account in the Store. The account
stores
Buyer’s data and the history of orders placed by him in the Store. The Buyer logs into the Account with
using his e-mail address and a password defined by him. - Creation of an account in the Store takes place by completing and submitting, using the automatic mechanism of
the
Store, a registration form. Upon submission of the registration form, a contract is concluded between the Buyer
and the
Seller a contract is concluded for the maintenance of an account in the Store. The contract is concluded for an
indefinite period of time, and the
Buyer may terminate this agreement with immediate effect at any time by deleting the account. - Services are provided electronically to the Buyer free of charge. Paid, however, are the contracts of sale
concluded through the Store - To ensure the security of the Buyer and the transmission of data in connection with the use of the Store,
Seller shall take technical and organizational measures appropriate to the degree of security risk of the
services provided, in particular, measures to prevent the acquisition and modification of personal data
by unauthorized persons. - The Seller shall take measures to ensure the fully correct functioning of the Store. Buyer
should inform the Seller of any irregularities or interruptions in the functioning of the Store. - Any complaints related to the functioning of the Store, the Buyer may report via e-mail
e-mail address info@gymhub.pro
In the complaint
Buyer should provide his name and surname, mailing address, as well as the type and date of occurrence of the
irregularity related to the functioning of the Store. The Seller will consider all complaints within
within 14 days of receipt of the complaint and will inform the Customer of its resolution at the e-mail address
of the
of the person making the complaint. - Buyer, by accepting the rules of the store, agrees to receive commercial information regarding
products or services of the store.
4. Placing an order
- A buyer can place an order either as a registered customer or as a guest.
- A registered customer is a Buyer who has an account with the Store. A buyer can create an account from the
“My Account” tab or while placing an order. - To place an order, the Buyer is required to take the following steps:
- select the product or products that are the subject of the order by clicking the “Add to cart” button
Cart”, - from the cart view, click on the “Proceed to checkout” button,
- log in to your account in the Store, create an account or select the “Buy as a guest” option – not
applies to a Buyer who logged into his account before starting to place an order, - enter the order shipping address and invoice data – if the Buyer has previously added certain
data to his/her account, he/she can choose these data without having to fill them in again or provide
other data, - select the method of delivery and payment for the order,
- read the Terms and Conditions and accept them – the Buyer accepts the Terms and Conditions only if he
has read them.
its content and actually accepts its provisions; acceptance of the Terms and Conditions is
voluntary, but necessary to place an order, - click on the “Order with obligation to pay” button.
- select the product or products that are the subject of the order by clicking the “Add to cart” button
- If the Buyer has selected the payment method for the order in the form of payment through the Store, after
clicking on the “I order with obligation to pay” button, the Buyer will be transferred to the transaction page
of the
https://tpay.com to make payment for the order. After
payment is made, the Buyer will be redirected back to the Store’s website with confirmation of the order
placement
order. At this moment, the contract of sale of the products covered by the order is considered to be concluded
between the
Buyer and the Seller. - If the Buyer has selected a payment method for orders other than payment via https://tpay.com , after clicking on the “Order with payment” button
will be taken immediately to the order confirmation page. At this moment, the contract of sale
products covered by the order is considered to be concluded between the Buyer and the Seller. - In the order form, the Buyer must provide true personal information. The buyer is liable for
providing false personal data. The Seller reserves the right to withhold the execution of an
order in a situation where the Buyer has provided false data or where the data raises reasonable doubts
Seller as to their correctness. In such a case, the Buyer will be informed by phone or
via e-mail about the doubts of the Seller. In such a situation, the Buyer is entitled to
to explain any circumstances related to the verification of the veracity of the data provided. In the absence of
data allowing the Seller to undertake contact with the Buyer, the Seller will provide all explanations after the
undertaking contact by the Buyer. - The Buyer declares that all data provided by him in the order form is true, while the
Seller is not obliged to verify their truthfulness and correctness, although it has such a
authority in accordance with paragraph 6 above.
5. Forms of delivery and payment methods
- The buyer can choose from the following forms of delivery of the order:
- shipment via courier service,
- The cost of delivery shall be borne by the Buyer, unless otherwise specified by the Seller in the Store.
- The Buyer has a choice of the following payment methods for the ordered products:
- transfer to the Seller’s bank account,
6 Order processing
- After the Buyer has placed an order in accordance with the procedure described in § 4 of the Terms and
Conditions, an order confirmation will be sent to the Buyer’s e-mail address.
Buyer’s e-mail address, an order confirmation will be sent. - If the Buyer has chosen a payment method in the form of a transfer to the Seller’s bank account, he is obliged
to
pay for the order within 7 days from the conclusion of the contract. - Realization of the order consists in its preparation for shipment to the Buyer or for personal collection by the
Buyer. An order is considered completed when the order is prepared for shipment or
preparation for personal collection by the Buyer. - Order processing time: Shipping in 24 hours from Monday to Friday.
- If the order includes more than one product, the order lead time is the longest time
indicated in the description of the product included in the order. - The order processing time is calculated from the moment of payment for the order, unless the Buyer has
has chosen a form of payment on delivery – in that case, the order processing time is counted until the
conclusion of the
contract. - After completing the order, the Seller will send a confirmation to the Buyer’s e-mail address of the
fulfillment of the order and will begin shipping the order to the Buyer or will notify the Buyer about the
possibility of collecting the order in person.
collection of the order in person. - Shipment of the order to the Buyer is carried out in the manner selected by the Buyer in accordance with § 4
paragraph 1 of the Regulations.
Regulations. - The delivery time of an order to the Buyer depends on the shipping method selected by the Buyer and is
calculated
is counted from the day the order is processed in accordance with § 6 paragraph 3 of the Regulations.
7 Consumer’s withdrawal from the contract
- A consumer who has entered into a remote agreement with the Seller has the right to withdraw from the agreement
without giving any reason
within 30 days of taking possession of the purchased items. - The right to withdraw from the contract does not apply to the contract:
- in which the object of performance is an item subject to rapid deterioration or having a short period of
shelf life; - in which the subject of the performance is an item supplied in a sealed package, which, once opened
opened packaging cannot be returned for health or hygiene reasons,
if the package has been opened after delivery; - in which the subject of performance are things which, after delivery, due to their nature,
are inseparably combined with other things;
- in which the object of performance is an item subject to rapid deterioration or having a short period of
- To withdraw from the contract, the Consumer must inform the Seller of his decision to withdraw from the contract
in a
by an unequivocal statement – for example, a letter sent by mail, fax or e-mail. - Consumer may use the model withdrawal form
- In order to comply with the deadline for withdrawal, it is sufficient for the Consumer to send information
regarding the exercise of the
of the Consumer’s right of withdrawal before the end of the withdrawal period. - The Consumer is obliged to return the product to the Seller or give it to a person authorized by the Seller to
pick it up immediately, but no later than 14 days from the day on which he or she withdrew from the contract,
unless the Seller
offered to collect the item himself. To meet the deadline it is sufficient to send the product back before its
expiration - The consumer shall bear the direct costs of returning the item.
- In the event of withdrawal from the contract, the Seller shall return to the Consumer all payments received from
the Consumer
payments, including the cheapest cost of delivery of the products available in the Store (if the cost was
covered by the Consumer)
immediately, and in any case no later than 14 days from the day on which the Seller was informed
of the exercise of the right of withdrawal. Reimbursement of payments will be made using the same methods of
payments that were used by the Consumer in the original transaction, unless the Consumer has expressly agreed
for a different solution. In any case, the Consumer will not incur any fees in connection with the form of
return of the
payment. - If the Seller has not offered to collect the item from the Consumer itself, it may withhold the return of the
payments received from the Consumer until the item is received back or the Consumer provides
proof of its return, whichever event occurs first. - The Consumer shall be liable for any diminution in the value of the product resulting from the use of the
product in a
manner beyond that necessary to ascertain the nature, characteristics and functioning of the product.
8. Liability for defects
- The Seller shall be obliged to provide the Buyer with a product free of defects.
- The seller is liable to the Buyer if the sold product has a physical or legal defect
(warranty for defects). - If the sold product has a defect, the Buyer may:
- require a replacement of the product with a defect-free one,
- require the removal of the defect,
- submit a statement to reduce the price,
- submit a declaration of withdrawal from the contract.
- If the Buyer finds a defect in the product, he should inform the Seller about it, specifying at the same time
his claim related to the identified defect or by making a statement to that effect. - The Buyer may use the complaint form
- The Buyer may contact the Seller both by post and by e-mail.
- The Seller will respond to the complaint submitted by the Buyer within 14 days from the date of delivery of the
complaint by such means of communication by which the complaint was submitted. - The details of the Seller’s warranty for defects are governed by the provisions of the Civil Code (Articles 556
– 576).
9 Personal data and cookies
Rules regarding the processing of personal data and the use of cookies can be found in the privacy policy
privacy
10 Out-of-court means of dealing with complaints and claims
- Extrajudicial ways of handling complaints and pursuing claims
The seller agrees to submit
possible disputes arising in connection with the sale of goods to mediation proceedings. Details
will be determined by the parties to the conflict. - The Consumer has the opportunity to use out-of-court means of handling complaints and claims.
Among other things, the Consumer has the opportunity to:- Apply to a permanent amicable consumer court with a request to resolve a dispute
arising from the concluded sales contract, - apply to the provincial inspector of the Commercial Inspection with a request to initiate proceedings
mediation proceedings for an amicable settlement of the dispute between the Buyer and the Seller, - take the assistance of the district (city) consumer ombudsman or a social organization
social organization, whose statutory tasks include consumer protection.
- Apply to a permanent amicable consumer court with a request to resolve a dispute
- More detailed information on out-of-court methods of handling complaints and pursuing claims
claims, the Consumer can look for on the website https://polubownie.uokik.gov.pl - Consumer can also use the ODR platform, which is available at https://ec.europa.eu/consumers/odr The platform is used for
resolving disputes between consumers and businesses seeking out-of-court settlement of disputes
concerning contractual obligations arising from an online sales contract or service contract.
A consumer who has concluded a contract at a distance may withdraw from it within 30 calendar days, without giving any reason. To meet the deadline it is sufficient to send the statement before its expiration. The declaration of withdrawal from the contract may be made by the form chosen:
in writing, to the address 590 Kingston Road, London, SW20 8DN
in electronic form via e-mail to: info@gymhub.pro
A sample withdrawal form is included at:
If it is not possible to send a completed withdrawal form, please provide information about the order and the form of refund.
12 Final provisions
- The Seller reserves the right to introduce and cancel offers, promotions and to change prices of
products in the Store without prejudice to the Buyer’s acquired rights, including in particular the terms of
contracts
concluded prior to the change. - The Seller reserves the right to make changes to the Terms and Conditions. Contracts concluded prior to the
amendment of the Regulations
Regulations, the Regulations in effect on the date of the contract shall apply. - Buyers who have an account in the Store of any change in the Regulations will be notified by e-mail
e-mail to the e-mail address assigned to the account. If you do not accept the content of the new Regulations,
Buyer has the right to terminate the account agreement at any time by deleting the account or
submitting to the Seller an appropriate statement, in any form, about the termination of the account agreement. - The present Regulations are effective as of 1.01.2022.